Dr. B. Lal | Dr. B. Lal Labs: Diagnostic Center & Pathology Laboratory

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Lab Acquisition

Dr. B. Lal Clinical Laboratory Pvt. Ltd. provides small and medium-sized pathology laboratories opportunity in various tier 2 & tier 3 cities for strategic lab acquisition program. Dr. B. Lal Clinical Laboratory Pvt. Ltd. also helps in providing quality pathological services to all partners through its state of art technology and mission of serving every part of the society.

Eligibility for Suitable Partner for us would be:

A pathology laboratory with a strong ethical brand identity in the city/district/state and it functions with the right principles and true values. A partner with a strong commitment for quality, customer care, and trust.

Our offering for the Partner:

State of the art fully equipped central laboratory.
Large test menu.
Direct access to expert’s panel.
Expansive Logistics System.

Optimised IT and Information management systems.
Access to regular CMEs, Conferences, and Seminars.
A high-level Quality control program.
Extensive Research & Development support.

Proposed Location Details:

Space:

Own

Rent

Investment:

Self

Own

Experience in Pathology/Pharmacy/Healthcare

Yes

No

Executive Technical (Branch Operations)

Job Description

Technical:

Assessing patients and their clinical requirements to determine appropriate Phlebotomy or radiographic techniques.
Manages pre-analytical laboratory operations (Pathology – Sample Collection or Radiology examinations), with responsibility for the quality and quantity of the work, proper maintenance of laboratory conditions, safety procedures, equipment, instruments and supplies, files and records.
Manage samples collection and transportation process with integrity and as per SOPs
Ensure complete product knowledge, including test menu, rate, packages, and all technical insights to be informed to customers.

Collection Centers - Operations:

Accountable for day-to-day operational activities and services (includes but not limited to Pathology, Radiology, Pharmacy, Dietetics, etc.) and ensure seamless operations of Branch and assist Branch Head with managerial and administrative functions
Manage customer satisfaction and feedback ratings to be achieved as per given standards.
Manage financial responsibilities of branch which includes discounts, dues, corporate billings, etc.
Manage inventories and coordinate with other departments as per schedule.

Business Development:

Manage operational plans to achieve the targeted growth in sales and profit with quality customer-service standards. Ensure target of branch - business and customer wise achievement
Effective promotion of cards and packages to customers.

Customer Service:

Manage the operations of the customer service at Branch outlets to ensure their services meet and exceed the expectation of customers.
Resolve service-related problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; following up to ensure resolution.

Quality Control and Documentation:

Observing and maintaining contact with patients during their waiting, examination and post-examination stay in the Radiology department; taking responsibility for radiation safety in your work area including checking equipment for malfunctions/errors, managing referrals to ensure patients receive a radiation dose as low as reasonably possible and safely supervising visiting staff and patients in radiation work areas; paying close attention to detail, to prevent errors and completing documentation quickly and accurately.
Work in compliance with company policies and appropriate regulations. NABL compliances to maintained and reported for branch.
Secure and manage database of clients/patients in accordance with company rules and regulations.
Participate in monthly internal compliance (NABL) audits of Branches with applicable procedures and techniques in coordination with Quality Manager. Verify adherence to company policies, procedures, and regulations, at various levels at the branches.
Participate/contribute to the training, education on quality and compliance policy and practices

Job Type: Full-time

Location: Jaipur, Sikar, Kotputli and Bhilwara

Pay Scale: 14,000 to 20,000 per month